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Frequently Asked Questions and Troubleshooting

Q&A

Please check the frequently asked questions below and the event code manual above to solve your problem. Still having questions, please contact us with the service hotline:+86-21-59860805

  • What are the IP ratings for each of the robots?
    Down Up

    P7A series body IP67, control cabinet IP20; P20 overall IP65, wrist IP67, control cabinet IP54; SCARA series body and control cabinet are IP20; Collaboration series IP67, control cabinet IP54.

  • What communication interface does the robot support?
    Down Up

    Network communication (Modbus TCP, TCP/IP)

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